Privacy Policy

Information We Collect

We gather information you provide directly, such as your name, email address, phone number, and property details when you request a home inspection or subscribe to our newsletter. We also collect technical data automatically, including your IP address, browser type, and device identifiers.

• Contact details (name, email, phone)

• Property information (address, type of inspection requested)

• Payment information (billing address, transaction details)

• Technical data (IP address, browser, operating system)

• Cookies and usage data (pages visited, time spent on site)

How We Use Your Information

We use the data you share to deliver reliable home inspection services you can trust, process payments, communicate appointment details, and improve our website experience. Your information also helps us send relevant updates, promotional offers, and industry news.

• Schedule and confirm home inspection appointments

• Process payments and issue invoices

• Respond to customer inquiries and support requests

• Send newsletters, service reminders, and marketing communications (you may opt out at any time)

• Analyze website traffic and improve user experience

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences, track session activity, and measure the effectiveness of our marketing efforts. You can control cookie settings through your browser, but disabling cookies may limit certain site functionalities.

• Essential cookies – enable core website functions

• Analytics cookies – collect usage data for performance insights

• Advertising cookies – deliver personalized content based on your browsing behavior

Sharing Your Information

We do not sell your personal data. We may share information with trusted third‑party service providers that help us operate our business, such as payment processors, email service platforms, and cloud hosting providers. These partners are contractually obligated to protect your data.

• Payment processors for transaction handling

• Email service providers for newsletters

• Cloud hosting services for data storage and security

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Typically, client records are kept for seven years after the inspection service is completed.

Your Rights and Choices

You have the right to access, correct, or delete your personal data. You may also object to marketing communications or withdraw consent for specific processing activities. To exercise these rights, contact us using the details below.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to Brooks Home Inspection LLC in Stanley, Kentucky at privacy@brooksinspection.com or call (555) 123‑4567.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on our website with an updated effective date. Continued use of our services after changes indicates your acceptance of the new terms.